Frequently Asked Questions

Browse our collection on the main shop page, add items to your cart, and proceed to checkout via WhatsApp. Our team will confirm your order, arrange payment, and schedule delivery right away.

Yes! You can modify or cancel your order within 2 hours of placing it. Just message us on WhatsApp at +91 98953 13241 with your order details.

Absolutely! Our flagship store is located at City Point Shopping Mall, Calicut Road, Manjeri, Kerala 676121. Open every day 9:00 AM – 9:00 PM.

No minimum for in-store purchases. For home delivery, a minimum of Rs.299 applies. Orders above Rs.999 qualify for free delivery within Manjeri.

We accept UPI (GPay, PhonePe, Paytm), cash on delivery (local orders), bank transfers, and all major debit/credit cards in-store.

No hidden charges, ever. The price you see is the price you pay. Any delivery charges will be communicated clearly before you confirm your order.

Earn 1 point per Rs.10 spent. Each point is worth Rs.1 and can be redeemed on your next order. Points are credited after your order is delivered.

We deliver across Manjeri, Malappuram district, and select areas of Kerala. We also ship pan-India via trusted courier partners.

Local Manjeri deliveries: same day or within 24 hours. Kerala deliveries: 2–4 business days. Pan-India: 4–7 business days.

Once dispatched, we'll send a WhatsApp message with tracking details. For local deliveries, our executive will call before arriving. Message us anytime for an update.

We offer a 7-day return window for unused products in original packaging. See our Returns page for full details.

Take photos of the damaged item and packaging and WhatsApp us at +91 98953 13241 within 48 hours of delivery. We'll arrange a free replacement or full refund.

Yes! We offer exchanges within 7 days of purchase, subject to availability. Any price difference is handled at exchange time.

All products are sourced from reputable brands and meet applicable Indian and international safety standards. Recommended age groups are shown on every product listing.

Yes! We carry Barbie, Hot Wheels, Marvel, Disney, Ben 10, Funskool, and many more. Our collection is updated regularly.

Definitely! WhatsApp us the product name or image and we'll check availability for you.